Konosh Shipping Policy
Konosh shipping policies
We value all our customers and every delivery carefully. We have updated our shipping methods; we are delighted to announce that US customers now enjoy FREE SHIPPING on All US orders over $40.
After placing an order you will receive an e-mail notifying you once your order has been shipped. The email will include a unique parcel tracking number. You will be able to track your order every step of the way!
WHEN WILL MY ORDER BE SHIPPED?
Most orders for in-stock items will ship out as soon as the order is processed which may vary based on the item size and complexity of the item after the order is placed.
Please keep in mind, orders do not ship on weekends or on these US holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after Thanksgiving, and Christmas Day.
Orders shipped via USPS will not ship on holidays observed by the US Postal Service, such as President’s Day, Martin Luther King Day, etc.
HOW QUICKLY ARE ORDERS DELIVERED AFTER SHIPMENT?
Once your order is processed and leaves the warehouse, your order will be delivered within 10-20 days. Our team does its best to ship your order as soon as possible.
Orders shipped via UPS will not be delivered on Saturday, Sunday, or national holidays. UPS does not ship to PO Boxes.
When shipping to a PO Box or an APO/FPO address, your order will be delivered by the US Postal Service.
International shipping methods:
- International Standard — Delivers in 2-6 weeks after being processed, unless delayed in customs.
- If you place an order and we are unable to ship to your country we will send you an e-mail stating that your order has been canceled. Please note: This rarely occurs as we ship to almost all countries around the world!
CAN MY ORDER BE DELIVERED ON THE WEEKEND?
Orders will not be delivered on the weekend. However, the US Postal Service does deliver some items on Saturdays, so if you choose Standard Shipping, your order may arrive on a Saturday with your regular mail delivery.
HOW CAN I TRACK MY ORDER?
The tracking number associated with your order will be sent in your shipping confirmation email. If you didn’t receive, or cannot find your shipping confirmation email, please contact us and we will send you your tracking number directly.
CAN I CHANGE OR CANCEL MY ORDER?
Orders are processed very quickly to ensure the fastest delivery possible. Because of this, an order usually cannot be changed or canceled once it has been submitted. Please be sure to check all information very carefully before placing your order. If you discover a mistake, please contact us and let us know as soon as possible.
MY ORDER HAS ALREADY SHIPPED. CAN I HAVE THE DELIVERY ADDRESS CHANGED?
The shipping address for orders that are already on their way to you cannot be changed.
USPS is not able to change delivery addresses once an order has been shipped.
Please be sure to check all information very carefully before placing your order
Shipping times can be affected depending on holidays and peak seasons but we will do our best to get your order to you as soon as possible!
KONOSH is all about bringing you unique and specialty items that you won't find anywhere else. Because while some of our items do come from right here is the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest products.
Shipping times do not include processing time which can take 1-4 days depending on the time of year and complexity and size of the item for us to quality inspect the order before shipping. We will do our best to send out the order as quickly as we can.